This Privacy Policy describes how Hand Up Digital Marketing Solutions LLC ("we," "us," or "our") handles information collected through handupdigital.com (the "Site"). This page is maintained by Hand Up Digital Marketing Solutions LLC to answer common privacy questions about our website and services.
Information We Collect
We only collect personal information that you voluntarily provide to us through our contact, quote, inquiry, scheduling, or chat tools on the Site. This typically includes your name, email address, business name, scheduling details, and any message or details you choose to share.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
How We Use Your Information
We use the information you submit to:
- Respond to your inquiry or quote request.
- Communicate with you about our services.
- Provide the services you have requested.
- Comply with applicable legal obligations.
How We Protect Your Information
We use commercially reasonable administrative and technical safeguards to protect the information you submit. No method of transmission over the internet is 100% secure, but we work to keep your data safe.
Retention
We retain submitted information only for as long as needed to respond to your inquiry, provide our services, and meet legal or recordkeeping requirements. You may request deletion at any time using the contact details below.
SMS / Text Messaging
SMS opt-in is handled through the SMS opt-in form at handupdigital.com/sms-opt-in or through our LeadConnector chat widget. If you submit your mobile number through either method and consent to messaging there, you expressly consent to receive SMS text messages from Hand Up Digital Marketing Solutions LLC. These messages may include appointment reminders, follow-ups from our team, service updates, and marketing or promotional messages related to our services.
Message frequency varies. Message and data rates may apply depending on your carrier plan. You can opt out at any time by replying STOP to any message from us; reply HELP for assistance, or contact us at jaj@handupdigital.com. Consent to receive SMS messages is not a condition of purchasing any goods or services.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with any third party for their own marketing purposes. Phone numbers collected for SMS purposes are used only by Hand Up Digital Marketing Solutions LLC and the messaging platform we use to deliver these messages on our behalf.
Third-Party Services
The Site may include a chat widget, a scheduling widget, and standard hosting infrastructure. These tools process basic technical information (such as your IP address or browser) only as necessary to deliver and secure the Site. We do not use this information to build advertising profiles about you.
Cookies & Tracking Technologies
The Site uses cookies and similar technologies only as needed to operate and improve the Site.
- Essential cookies: Required for the Site to function securely, including maintaining your session and remembering form state.
- Chat widget: Our LeadConnector chat widget may use cookies or local storage to keep conversations active and deliver support messages. It is provided by LeadConnector (GoHighLevel) and is governed by their privacy practices as well.
- Form submissions: When you submit a contact, quote, or SMS opt-in form, your information is sent to Web3Forms so we can receive and respond to your request.
We do not currently use Google Analytics, advertising pixels, or other third-party tracking tools to monitor your browsing across other websites. We do not sell your browsing data or use it to build advertising profiles.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the chat widget or form functionality.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Your Choices
You may request to access, correct, or delete the personal information you have submitted to us by emailing the address below. We will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy or your information? Contact us at jaj@handupdigital.com — Hand Up Digital Marketing Solutions LLC, Chandler, AZ.